Security and Quality Built Into Every Pod

Blokire operates with strict access controls, documented workflows, and quality assurance systems designed for sensitive AI workloads.

Security Principles

Data Access Control

  • Role-based access control (RBAC)
  • Least-privilege enforcement
  • Client-separated environments
  • Multi-factor authentication required

Data Handling

  • Encrypted data in transit (TLS 1.3)
  • Encrypted data at rest (AES-256)
  • Controlled dataset access
  • Clear data retention and deletion policies

Workforce Controls

  • NDA and IP assignment for all personnel
  • Defined onboarding and offboarding processes
  • Access revocation on role change or exit
  • Background checks and identity verification

Secure Delivery Options

  • Remote pod execution (default)
  • Controlled secure environments for higher-sensitivity workloads
  • Security posture aligned to client requirements
  • Network-level DLP controls available

Quality Assurance Framework

Multi-layered quality controls ensure consistent, accurate outputs at scale

Gold Task Benchmarking

Pre-labeled ground truth tasks embedded in workflows to continuously assess annotator accuracy. Operators below threshold are retrained or removed.

Sampling-Based QA

Random sampling of completed tasks for quality review by QA leads. Sample rates adjusted based on task complexity and annotator performance.

Inter-Annotator Agreement

Overlapping task assignments to measure consensus and identify guideline ambiguities. Low agreement triggers calibration sessions.

Disagreement Adjudication

Conflicting labels reviewed by QA leads with client escalation for guideline clarification. All decisions documented for training.

Continuous Retraining

Weekly calibration sessions, guideline updates, and performance reviews to maintain quality standards.

Automated Rework Loop

Tasks flagged as low-confidence or failing QA automatically routed back for review and correction before delivery.

Audit & Transparency

Task-Level Logging

Complete audit trail of all task assignments, completions, and QA reviews with timestamps and user IDs.

Weekly QA Reports

Quality metrics, throughput tracking, SLA attainment, and accuracy scores delivered weekly.

Escalation & Remediation

Clear process for quality issues, guideline questions, and edge case handling with documented resolution paths.

Security & Compliance Alignment

Blokire's security and quality practices are aligned with industry best practices. Specific certifications (SOC 2, ISO 27001, HIPAA) are available upon request for contracted enterprise engagements. Contact us to discuss your specific compliance requirements.

Security & Quality FAQs

Request Security Overview

Get detailed documentation on our security practices and quality assurance framework.

Contact Security Team

Email: contact@blokire.io